icon

Terms of Use

Uses of "doynek" service's Terms and Conditions are highlighted below:

  1. 1. Scope and use of the subscription: The subscription grants the Customer (being the legal entity that has taken out the subscription) the right to use doynek's system and services ("the Services"). The subscription may not be used by other people or organizations.
  2. 2. Acceptance of the subscription: The subscription terms for the Services are accepted by the Customer by registering with this website.
  3. 3. Duration and termination of the subscription: The monthly annual subscription runs from the date the customer signup on the website. After that signup, the subscription runs for the time period that has been chosen by the customer. Subscription will not be renewed automatically. The service will be terminated from the day the current subscription will expire. Users will be notified by email one month & 15 days before the expiry of the subscription. The agreement cannot be terminated for a period of subscription already initiated and the Customer will not be entitled to a refund for that subscription period. The customer will get a full refund if the user is not satisfied with the features. In that case, the user must let us know the features he is looking for that are not included in this software. The refund will be accepted if the user did not enjoy any free package. The refund request must apply by email to "complain@doynek.com" within 10 days of the first subscription. 3% of the refund request will be deducted as the transaction charge. If a user is multiple charged or mistakenly charged, the amount will be returned within 10 Working Days. Any kind of refund will not be applicable once the user uses the software for at least one month of free/paid version and it is purchased agreeing with the policy. In the event of the Customer filing for bankruptcy, the subscription will be terminated, and all Services will be terminated immediately, unless otherwise specifically agreed in writing between the Parties.
  4. 4. Alternative to the subscription: "Doynek" service will be scheduled with a fixed start and end date.
  5. 5. Price and payment terms: The charges are listed on the website. "doynek" guarantees that no price increases will be introduced for the Services ordered at the time of commencement of the subscription other than those due to increases in the Retail Price Index or increases introduced by the cloud computing supplier, currently Amazon Web Services. When customers subscribe to a service with a price and features, the same service and feature will be renewed for the time being. If the customer changes the package, then the new features and price will be considered as a present. Renew should be made within 60 days from the date of expiration. If the subscription is not renewed by 60 days, the customer will be fully terminated and the user will not be able to access previous data. Access to the Services will be unblocked on receipt of payment. "Doynek" will not be responsible for any loss, damage, costs, expenses, or other claims of the Customer or any third party resulting from the suspension of the Services. Payment Must be sent to: bKash (Personal): 01913 251 272
  6. 6. Operating stability: "Doynek" aims to provide the highest possible degree of operating stability, but is not responsible for any breakdown caused by factors beyond its control. Such breakdown includes but is not limited to power failures, errors occurring in modem equipment, ADSL connections, telecommunications connections or the like. In all events, Doynek aims to re-establish normal operations as quickly as possible.
  7. 7. Maintenance of the System: "Doynek" is entitled to make operational changes to the System for improvements or otherwise (for example by developing or updating software) without giving the Customer prior notice. In some circumstances, it may be necessary to suspend access to the Services, usually between 10pm and 6am BST. Notice of such a suspension will be given to the Customer in advance. "Doynek" will not be responsible for any consequences of such a suspension where notice has been given.
  8. 8. Rights: The System remains the full property of "DHAKAapps". Individually customized software relating to the Services also remains the property of "DHAKAapps" unless otherwise stipulated. "DHAKAapps" may at any time transfer its rights and obligations under this agreement to any economic affiliate, subsidiary or business unit, or any of their affiliated companies or divisions. Except as provided above, the rights and obligations under this agreement may not be transferred to any third party without the written consent of the other party.
  9. 9. Liability of DHAKAapps: "DHAKAapps" has taken reasonable measures to ensure that the Services are virus-free but no warranty is given that the Services are free from infection from viruses etc., and Queue-it shall have no liability if this is not the case. To the extent permitted by law, "DHAKAapps" disclaims all warranties with respect to the Services, either express or implied, including but not limited to any implied warranties of suitability or fitness for any particular purpose. "DHAKAapps" shall not be liable to the Customer for any loss or damage caused (including business interruption) arising directly or indirectly, except to the extent that such liability may not be lawfully excluded under the applicable law. Except for death or personal injury caused by the negligence of "DHAKAapps", its employees, agents, or authorized representatives, for which no limit applies, DHAKAapps"s liability will be limited to the lesser of the value of payments made.
  10. 10. Data Processing Agreement, privacy policy and Confidentiality: The Data Processing Agreement in https://doynek.com/pages/privacy-policy is part of the Agreement and sets out contractual provisions to ensure the protection and security of data passed from the Customer and to Queue-it for processing. "DHAKAapps" has taken the necessary technical and organizational security measures to prevent information saved by the Service from being accidentally or illegally destroyed, lost or wasted and to prevent such information from any unauthorized party. "DHAKAapps" is bound by secrecy in respect of any information received about the Customer and will not disclose such information to any third party except where it is required to do so by any court or regulatory authority and then only to the extent necessary.
  11. 11. Marketing: "DHAKAapps" shall be entitled to refer to the Customer and the Services provided in its marketing, including a brief description of such services.
  12. 12. System changes and feature updates: "DHAKAapps" informs its users on the "DHAKAapps" GO self-service platform about system changes, feature updates, and other technical news by e-mail. Therefore, all registered users on the "DHAKAapps" GO self-service platform accept that they are added to the technical newsletter mailing list.
  13. 13. Entire Agreement: These Terms together with the signup contain the entire agreement between the Parties and supersede all previous correspondence or communications whether written or oral. "DHAKAapps" may amend these Terms as required from time to time provided that "DHAKAapps"will give Customers no less than 10 days' email notice of such amendments and all such amendments will apply to the next renewal of the subscription.
  14. 14. Disputes: These Terms shall be governed by and construed in accordance with the laws of Bangladesh and the Courts shall have exclusive jurisdiction to determine any dispute concerning these Terms or the subject matter of these Terms.
  15. Revised: April 14th, 2022.